Customer Service

Call center hotline 400 820 8277

7*24 hours instant response

In mandarin Chinese and Cantonese

Scope and features of customer service

1. Orders sent by system platform; takes repair and maintenance reporting; manages warranty plan.

2. Emergency order notification and timed tracking; unified management and systemic guidance from the manufacturer

3. Service supervision; satisfaction survey; complaints handling

4. Failure reporting data query; immediate response