Aftersales maintenance

24 hour after-sales maintenance, repair, consultation and complaint handling; professional service outlets in Tier-1 and Tier-2 cities ;

professional maintenance management engineers and maintenance workers provide customers with emergency maintenance, equipment maintenance,

patrol inspection, maintenance and other services at any time;and provide maintenance inspection after completion.

Complete maintenance service

Star Service is the interior maintenance service division of SUNNY Group. Star Service performs professional service using information technology as a tool to support its star-honored service standard. Its business covers office buildings, commercial real estate, chain stores, etc. With SUNNY’s strong professional maintenance team at its back, Star Service enacts a rigorous process of staff training and qualification. As a result, the maintenance team of Star Service is more experienced, more competent in a wider service scope, more responsive to customer needs and ensures higher quality standard.

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Global cloud-based deployment, fast and stable
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Multi-language service, cross-platform support
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Encrypted storage to ensure information security
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Serial number for each customer order; hassle-free inquiry and failure report
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Data monitoring/statistics; optimized process
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Standardized staff training and certification
Maintenance Service Scope
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Interior Maintenance
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Interior Maintenance
Ceiling/wall/floor maintenance; Doors and windows maintenance; Paint maintenance; Hardware maintenance
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Plumbing and Electricity
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Plumbing and Electricity
Light fixture/light box maintenance; Leakage repair Switch/socket maintenance; Power failure/trip maintenance
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ELV Maintenance
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ELV Maintenance
Surveillance camera maintenance; Broadcast/audio system maintenance; Telephone/Network maintenance
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Equipment Maintenance
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Equipment Maintenance
Air-conditioning maintenance; Glass door maintenance; Shutter door maintenance; Power distribution box maintenance
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Furniture Maintenance
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Furniture Maintenance
Maintenance of table, chair, showcase, cashier, etc.
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Fire Protection Equipment Maintenance
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Fire Protection Equipment Maintenance
Maintenance and replacement of fire extinguisher/fire hydrant/sprinkler/emergency exit door/exit indicator /evacuation indicator /emergency light
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Water Purifier/Filter Maintenance
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Water Purifier/Filter Maintenance
Water purifier maintenance/Filter element replacement